Client Services
Every AURE SOLO order is packed by hand at our studio in South Africa and dispatched within one to two business days. Tracking is provided on all shipments.
This policy is subject to change.
Orders are delivered to the address you give at checkout, anywhere in South Africa. Please make sure it is correct and on Google Maps for accurate delivery.
Delivery costs depend on your address and are added upon confirmation, on your invoice.
We ship across Southern Africa and to select international destinations. Rates and timelines are calculated at checkout based on destination and weight.
Duties and import taxes may apply on delivery and are the responsibility of the customer.
Once dispatched, you will receive a tracking number.
For urgent orders or a specific delivery request, please contact our client team and we will do our best to accommodate.
